Privacy Policy
This
Privacy Policy explains how Macy's Paws collects, uses, shares, and protects personal information when you visit our website, browse our products, place an order, or otherwise interact with our online store.
Personal Information We Collect
When you visit Macy's Paws, we may automatically collect certain information about your device, including your web browser, IP address, time zone, and certain cookies installed on your device.
As you browse our website, we may also collect information about the individual web pages or products you view, the websites or search terms that referred you to our site, and information about how you interact with our website. We refer to this automatically collected information as
Device Information.
We collect Device Information using technologies such as:
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Cookies: Data files placed on your device or computer that may contain an anonymous unique identifier.
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Log files: Files that record activity on our website, including your IP address, browser type, internet service provider, referring and exit pages, and date and time information.
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Web beacons, tags, and pixels: Electronic technologies that help us understand how visitors browse and interact with our website.
When you make or attempt to make a purchase through Macy's Paws, we also collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as
Order Information.
When we use the term **Personal Information** in this Privacy Policy, we are referring to both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to fulfill orders placed through Macy's Paws. This may include processing payments, arranging shipping, providing invoices or order confirmations, and communicating with you about your order.
We may also use Order Information to:
- Communicate with you about your orders or inquiries
- Screen orders for potential risk or fraud
- Provide information, offers, or advertising about our products or services when consistent with your preferences
We use Device Information to help us identify and prevent potential risk and fraud and to improve and optimize our website. This may include analyzing how customers browse and interact with our store and evaluating the effectiveness of our marketing and advertising campaigns.
Sharing Your Personal Information
We may share Personal Information with third-party service providers that help us operate our business and provide services to you.
For example, Macy's Paws uses
Shopify to power our online store and process ecommerce activities. We may also use
Google Analytics to better understand how visitors use our website and how our marketing activities perform.
We may also share Personal Information when necessary to comply with applicable laws and regulations, respond to lawful requests for information, protect our rights, or help prevent fraud and other unauthorized activity.
Analytics and Advertising
Macy's Paws may use analytics and advertising technologies to understand how visitors interact with our website and to improve our products, services, and marketing.
We may use Google Analytics to analyze website traffic and customer interactions. Depending on your browser, device, or settings, you may be able to control certain cookies and tracking technologies through your browser or device settings.
We may also use advertising platforms that allow us to provide relevant marketing communications or advertisements.
If you have questions about how these services process information, please review the privacy policies and settings provided by the relevant third-party services.
Do Not Track
Please note that our website may not alter its data collection and use practices when it receives a
Do Not Track signal from your browser.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your Personal Information.
These rights may include the ability to:
- Request access to personal information we hold about you
- Ask that inaccurate or incomplete information be corrected
- Request deletion of certain personal information
- Ask questions about how your personal information is collected or used
If you are a resident of a jurisdiction that provides these rights, you may contact us using the contact information provided below.
If you have questions about this **Privacy Policy**, your personal information, or how we handle your information, please contact Macy's Paws.
Data Retention
When you place an order through Macy's Paws, we may retain your Order Information for our business records for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
You may contact us if you have questions about the information we retain or would like to request deletion where applicable.
Changes to This Privacy Policy
We may update this **Privacy Policy** from time to time to reflect changes to our business practices, services, legal requirements, or other operational needs.
When changes are made, the updated Privacy Policy will be posted on this page. We encourage you to review this page periodically so you remain informed about how Macy's Paws handles personal information.
Contact Us
If you have questions about our privacy practices, this Privacy Policy, or how your personal information is handled, please contact us by email at:
support@macyspaws.com
Macy's Paws is committed to providing clear information about how personal information is handled when you use our website and online store.
